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Mibew Messenger is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

About Mibew Messenger

What is Mibew Messenger?

"Web Messenger" - is unique software allowing visitors of your site to chat with your operators.


Why should I use Mibew Messenger?

"Web Messenger" makes it easier to communicate with existing and potential clients. It will significantly increase conversion rates and online sales of your web site.

How it works?

You should place the button of Web Messenger at your site. Your visitors click the button and chat with your operators who help them.

Features : 

Main features
Unlimited operators, chats, and users
Priority queue of visitors
Chat button for email signatures
Differing buttons on same website
English and russian are supported
Reconnect automatically if the internet connection went down

Chat window

Agent and visitor "Typing Indicator"
Agent photo
Chat transcript emails
Sound and Visual alerts
"Leave a message" when you are away
Customize chat with your Logo, Name etc.
Unicode support for multiple languages
Quickly convert text to hyperlinks in chat
Not blocked by pop-up blockers

Operator abilites

Web-based Operator Console
Canned messages for speed and consistency
Track where your visitors clicked from to get to your website (refer URL)
Chat conversation history with search
Linking to previous visits, instant access to previous chats
Reassign/Transfer chat ownership
Mark/Highlight nuisance visitors
Administrator can view active chats
Information about visitor: first message, address, browser
Administrator can take over the chat

New in version 1.6.3

Support local time (when server is based in another time zone)

XHTML compliant chat window with new behavior

text link (eg "Chat now" if online, and "Leave a support ticket" if offline) instead of buttons

restore password functionality for operators

view history permission

individual chat window sizes for themes

 
Server requirements
A webserver or web hosting account running on any major Operating System
PHP (5.x and above) with MySQL support
MySQL 5.0 and above

Supported browsers

Microsoft Internet Explorer 5.0+
Mozilla Firefox 1.0+
Mozilla 1.4, 1.7
Opera 7.0+
Safari 1.2.5+
Netscape 6.0+
Google Chrome 0.2.149.29+
iPhone 1.1.4+ 

License

This program and the accompanying materials are made available under the terms of the Eclipse Public License v1.0.

Version : 1.6.3 Stable

Official Web Site : http://www.openwebim.org

for updates, support, tutorials, screenshots, and more! 

Technical Support: http://support.openwebim.org

Demo : http://openwebim.org/demo.php

Username :admin

Password is empty.

For more information please check out Open Web Im Web site.